ACC Information

Our osteopathy and acupuncture practitioners are registered  ACC health providers . Both osteopaths and acupuncturists can accept active existing ACC claims to treat the relevant covered injuries. 
For new injuries, you can lodge an ACC claim directly with an osteopath during your consultation if you are eligible.   You can also lodge a new claim with your GP, physiotherapist, chiropractor, etc. 

Acupuncturists cannot lodge a new injury claim for you, but can accept a claim for treatment once a claim is lodged and accepted.  The coverage for acupuncture lasts for 12 weeks from the date of your first acupuncture session for that claim.

Claims over 1 year since the date of injury are expired.  If you want to use an expired claim, please discuss this with your practitioner, they will assess your case to see if an extension is possible.  These are generally cases with a mental injury, serious injury, and those who’ve recently had surgery.  Be aware that the initial appointment would not be covered by ACC and will be billed a standard private rate.
Found out more on ACC's website.
Help with your Injury Claim:
Independent advice is available to help you understand ACC, such as Wayfinders, who provide free, independent advice so that you can understand what is happening with your claim and your ACC entitlements or any other query relating to ACC. 
Click the link below to find out more and about other services:
Disability Access:
Our 2 ground floor treatment rooms are wheelchair accessible, while the other 2 treatment rooms are located up some stairs.  If for whatever reason climbing stairs is an issue, and your session takes place in an upstairs room, let us know and if possible we can organize a ground floor room for your appointment.  The practitioners with rooms upstairs are Joe, Rhys, Rachel, & Debbie.